Job Description:
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Our key objective has always been to ensure accessibility of the latest innovative solutions of the field to our customers. We utilize cutting-edge technology and innovative, out-of-the-box strategies to collect and analyze insights that help to shape the services of the future.
And now you have a great opportunity to join a fun, exciting & highly motivated team and upgrade your skills while creating real impact. We are looking for work experience and the willingness to step up to challenges and the ability to learn quickly.
We are looking for motivated and enthusiastic candidates, who will be responsible for responding to the customers’ queries, questions, inquiries and any other requests in an efficient and timely manner in Sales and Service Centers in Yerevan.
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Job responsibilities:
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- Reply to the surveys, questions and requests related to the company's general information (services, special offers, tariffs, etc.);
- Carry out preliminary registration of the client, and transfer the requests to be finalized; acquire payments from customers;
- During each consecutive contact with the current or potential customers, inform them about the new services and offers;
- Execute other requests and assignments, within the limits of the job title.
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Required qualification:
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- University Bachelor's degree;
- Preferably work experience in a relevant field
- Knowlegde of MS Office
- Fluency in Armenian, good knowledge of Russian and English;
- Excellent oral communication skills;
- Flexibility and team work ability
- Ability to work under pressure and manage stressful situations.
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Professional skills: Sales/service experience, MS Windows, MS Office
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Soft skills: Hardworking, Sense of responsibility, Stress resistant, Communication
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If you meet the requirements above and are confident that your background and experience qualifies you for the position, please e-mail your resume to career@ucom.am mentioning the position you are applying for in the subject line of your email.
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