Ucom Universal

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Universal 2900 AMD 350 minutes to all local networks, Artsakh, USA and Canada	Universal 5500 AMD 750 minutes to all local networks, Artsakh, USA and Canada	Universal 8000 AMD 1500 minutes to all local networks, Artsakh, USA and Canada	Universal 12500 AMD 3000 minutes to all local networks, Artsakh, USA and Canada
2+1 GB	5+5 GB	10+10 GB	15+15 GB
350 SMS to all local networks, Artsakh	750 SMS to all local networks, Artsakh	1500 SMS to all local networks, Artsakh	3000 SMS to all local networks, Artsakh
unlimited calls within Ucom mobile network after the consumption of the included minutes
Free uMediaroom
3000 AMD extra credit limit	5000 AMD extra credit limit	10000 AMD extra credit limit	15000 AMD extra credit limit
12 AMD/minutes calls to other local networks and Artsakh after consuming the included minutes
15 AMD/minutes calls to USA and Canada after consuming the included minutes
mobile internet after consuming the included MB
5 AMD/MB	3 AMD/MB	2 AMD/MB	1 AMD/MB
15 AMD/SMS SMS to local and Artsakh networks after consuming the included SMS
20 AMD/SMS SMS to international numbers
The best smartphones at special conditions*

With Ucom Universal Postpay monthly subscription you use Ucom services and pay only after. Every month you pay a monthly fee corresponding to your tariff plan and the amount for extra services, used during the previous month.

The included minutes, MBs or SMSs are allocated on the 1st of each month for which you should pay till the 20th of the next month.

Non-used minutes, SMSes and MBs are not transferred to the next month.

The internet sharing and the use of the shared internet from other devices (Tethering) might be limited.

The included minutes, SMSes and MBs cannot be used when in roaming. In this case the service charge will be done according to the roaming rates.

If you use more minutes, MBs or SMSes, than those included in your tariff plan, then you will be charged from your balance. The credit limit is set according to the tariff plan you choose, i.e. the higher your tariff plan is, the higher is the credit limit. If you have been a Ucom customer for at least 3 months, you may apply for your credit limit review. You will just need to fill in an application form, available in any Ucom service center. Ucom, at its reasonable discretion has the right to refuse your credit limit application in case you do not satisfy solvency requirements set by Ucom.

If you exceed your credit limit, you can only use MBs and SMSes included in your tariff plan. To be able to continue using other monthly inclusions or services (including the unused minutes included in your tariff plan) you will need to pay your monthly debt, if any, and recharge your account.

As Ucom Postpay service subscriber you can make uninterrupted session(s) (call, SMS, GPRS). For your convenience, even when your credit limit is reached during such session, Ucom does not interrupt the service provided to you, and any credit limit excess will be charged from your account later. Please, note that you take the full responsibility for the payment of those debts.

Your chance to change Your chosen tariff plan may be restricted, if such change is done frequently and leads to misuse of the provided services.

* With Ucom Universal you’ll also have an exceptional chance to choose one of the best smartphones we offer. During 24 months apart from the monthly fee you will be also covering a fixed amount for your handset. That amount shall be depending on the handset you choose.

In order to choose your smartphone and learn the special conditions, do not hesitate visiting either one of our Ucom service centers or our online shop.

The Lifecycle of Your Number

Ucom Universal subscription is considered to be activated from the moment of subscription.

The service will be active until the 20th day of the upcoming month. In active period you can make and receive calls to/from any directions, send and receive SMSes and MMSes, use GPRS (mobile internet) and other services.

If you haven’t paid the outstanding debt by the deadline (20th of every month), the service turns into passive period. The passive period lasts until the end of the upcoming month. In that period you can only receive calls, SMSes and MMSes and call the first aid free numbers. Moreover, note that the active services’ bundles, automatically activated offers are preserved in passive period, but you cannot use them.

You can reactivate all services in passive period by simply paying the outstanding debts for the previous months (negative balance and outstanding monthly fees). You will be able to use the service bundles and automatically activated offers in case their validity periods are not over.

If you haven’t paid the outstanding debt by the end of the passive period, the service turns into suspension for 1 month, during which you still can pay the outstanding debts, like negative balance, monthly fees, penalty for late payment.

Should you fail to pay the outstanding debts until the service suspension your agreement will be unilaterally terminated by Ucom without prior notification to you. Your number will be provided to other subscriber and in this case the activation of the service is performed on general basis.
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With Ucom Universal you’ll also have an exceptional chance to choose one of the best smartphones for a rent and installment with 24 months subscription.

The offer is not available for:

The subscribers, who don’t meet the solvency requirements, set by Ucom. You’ll be required to present information and documents testifying to your solvency (job certificate, etc.), in order to optimize the process of acquisition of a handset at exclusive conditions.

Solvency Requirements

In order to provide you with the handsets at exclusive price, Ucom will be entitled to check the information provided by you, in any manner not forbidden by law. For assessment of your solvency Ucom is entitled to make inquires to credit bureaus operating in RA and receive credit information relating to you, by observing law requirements.

The same person may acquire only 1 handset with 12 or 24-month commitment. If the subscriber has a current 12 or 24-month commitment, the second handset won’t be provided.

Subscriber shall be a RA citizen age 23-63 with permanent registered address in the RA and shall present his/her ID and social security card during subscription.

Ucom is entitled to refuse to provide you with handsets at special conditions, even if you present all the documents required by Ucom, if it thinks that you don’t meet the solvency requirements set by Ucom.

In order to benefit from the offer, other person’s guarantee may be also required. The guarantor should be a citizen of RA aged 27-63 with a permanent registration address in RA. The same person may act as a guarantor only once. Dolphin, Panther and Butterfly subscribers, who have acquired a handset with 12 or 24-month commitment and whose commitment is still in force, cannot act as a guarantor for other person.

While benefiting from the special offer, the information on non-performance of the obligations towards Ucom can be provided to credit bureaus operating in RA in accordance with the legislation of RA, in order to use it for the purpose envisaged by law.