Installation procedure
You have already learnt about the great opportunities that come with Ucom services and wish to subscribe? Here are a few easy steps for you to become a Ucom subscriber.
First step:
Subscribe to our services in one of our service centers or fill out the application form online. You will have to visit one of our sales and service centers or have one of our sales representatives visit you in order to sign a contract for the provision of services.
Second step:
Within 7, and in private houses - 10 working days after filling the application form out your fixed services connection shall be performed. You will have a possibility to choose a date and hour for the installation works.
Third step:
Visit of the installation team. Our employees will get the fiber-optic to your home, install the required equipment: GPON optical converter (also the TV Box for uTV subscribers); activate the service on the spot and check the connection.
You are now a Ucom subscriber.
Installation Works Tariffs
The cost of connection works in multi-apartment buildings is included in the total cost of services provided.
The charge for connection works, carried out in private houses, is calculated based on metrological data, as follows:
- In case of the fiber-optic connection of up to 100 meters, the one-shot connection fee of 15 000 drams is charged. After that the cost of every single meter of the connection works makes 200 drams.
- In case of subscribing to Unity Super 16 000, Unity 12500 or Unity Super 20 000 packages for 12 months, the connection fee of 15 000 drams will not be charged.
- The charge for connection works, using UTP/FTP cables, is included in the total price of the services provided to a subscriber, unless the cable length exceeds 55m. Should the cable length exceed 55m, the subscriber will be charged 150 AMD per meter, starting from 51st meter.
Example: If 85m cable is used to carry out the connection works, the subscriber will be charged for extra 35m - 150 AMD per meter.
In case of subscription to Ucom services with more than two connection points, another 20m for each connection point will be added to the initial 55m, used to carry out the connection works, the price of which is included in the total price of the services provided to a subscriber.
Example: If you need 4 connections to use Ucom services, the price of the services provided to you will include the price of 90m cable and you’ll only pay for the cable, exceeding the mentioned length.
The cases, where the subscriber has subscribed to special tariff packages of Ucom in an area, constituting/serving as an actual business address of any legal entity and/or private entrepreneur, and/or a business address used by an individual to gain profit, or where an individual subscriber has subscribed to any of the special tariff packages offered by Ucom, make an exception.
In such cases the charge for connection works, using optical cables, makes 200 AMD per meter, starting from 51st meter, and for UTP/FTP cables – 150 AMD per meter, starting from 51st meter, if the cable exceeds 55m.
Fixed charges may be applied for cable installation works in certain areas, in order to ensure the provision of Ucom services. Subscribers can gain information about the fixed charges at Ucom sales and service centers.