Base stations contract coordinator
To develop and follow up the creation and further development process of new services and offers. Provide innovative ideas. Follow and improve permanently Market KPIs
Customer Experience Specialist
The Customer Experience Specialist will make investigations and research to identify customers' pain points and inconveniences related to the usage of the company's products/ services and interaction. He/ she will ensure the good level of customer experience and convenience for the newly developing and existing services, according to the customers' needs.
Technical Support Specialist
Ucom LLC is seeking for a successful candidate who will be providing technical support and client care and associated services to the company's customers in efficient and timely manners.
Call Center Specialist
Handle the customers’ requests related to Ucom services and products, received by call, e-mail and other means. Satisfy the customer needs with applicable and reliable solution for his request /existing problem
To sell the services and products of the Company in selling points of supermarkets.
Project Release Manager
Responsible for implementing and managing release processes for code provided by third party vendors onto Ucom’s IPTV platform.
Platform Monitoring & Control Engineer
The PMC Engineer is responsible for proactive and reactive support and maintenance services to the diverse range of systems to agreed standards, ensuring that platform stability and availability is achieved.
Incident and Change Manager
To support the business through timely resolution of system and TV platform issues as they occur.
QA Test Engineer
Quality Assurance (QA) engineer must develop and execute manual and automated tests to ensure product quality.
The programme manager is responsible for planning and governance and for overseeing the successful delivery of Ucom’s annual programme of work for the TV service.
The role oversees the end-to-end technical operation of Ucom’s IPTV and VOD delivery platforms with responsibility for ensuring the smooth operation of Ucom’s TV service.
The BA ensures the successful translation of business requirements into technical language, acting as the liaison between the Product team and Ucom’s internal technology teams and external suppliers.
Sales and Service Specialist
Ucom LLC is seeking for motivated and enthusiastic candidates, who will be responsible for responding to the customers’ queries, questions, inquiries and any other requests in efficient and timely manners in Sales and Service Centres in all the Regions of RA.