To review and assess the management system of business processes while providing necessary comments and recommendations aimed at maximizing their effectiveness to safeguard the interests of all the parties involved. Monitor compliance in accordance with the established policies, procedures, relevant tax laws and best industry practices.
Call Center Specialist
Handle the customers’ requests related to Ucom services and products, received by call, e-mail and other means.
Satisfy the customer needs with applicable and reliable solution for his request /existing problem
Customer Experience Specialist
The Customer Experience Specialist will make investigations and research to identify customers' pain points and inconveniences related to the usage of the company's products/ services and interaction. He/ she will ensure the good level of customer experience and convenience for the newly developing and existing services, according to the customers' needs.
Business intelligence team leader
The employee will be responsible for leading of BI Team
Mobile device repairing specialist
The incumbent is responsible for repairing of devices.
Technical Support Specialist
Ucom LLC is seeking for a successful candidate who will be providing technical support and client care and associated services to the company's customers in efficient and timely manners.
Sales and Service Specialist
Ucom LLC is seeking for motivated and enthusiastic candidates, who will be responsible for responding to the customers’ queries, questions, inquiries and any other requests in efficient and timely manners in Sales and Service Centres in all the Regions of RA.